Cover My Furniture Reviews

The communication, product quality, and delivery were all top-notch. I have a beloved, old but durable Duresta sofa with covers that had definitely seen better days. When I first thought about getting new covers, I even considered just buying a new sofa for the price I was looking at! But I decided to stick with my original sofa, and I’m so glad I did because now that I’ve got my new covers, it feels like I have a brand new sofa! Tanya is a real gem for this company. During my interactions with her, she was always quick to reply, super informative, and most importantly, patient and professional while addressing all my questions. This was a significant investment for me, and I was a bit anxious about completing the transaction online and through email, but I really had no reason to be concerned. The entire process was seamless, from placing the order online to sending back the old covers and receiving the new ones. The quality of my new covers blew me away. As someone who sews, I truly admire the craftsmanship of the team that created my covers. They should take pride in their work. I’m already working on my second order and would definitely recommend the Cover My Furniture team if you’re looking to refresh or recover your furniture.

Fantastic outcome, super professional service.

I'm super happy with my new covers, and they were produced in no time. I sent my old ones back, and just two weeks later, the new ones were on their way, though I didn't receive them until after Christmas because of some courier problems. I'm really impressed with both the service and the quality. The customer support team was also quite helpful.

The service and final product are top-notch! I wouldn't think twice about using them again.

We picked up a secondhand sofa that was in decent shape, but the fabric on the fitted covers just wasn't our style. Reached out to the company, and they provided a quote that was quite reasonable. They even sent a bag for us to return the old covers and shipped out the new ones. They really went the extra mile to get them to us before Christmas.

I was really happy with the customer support I got over the phone and through email. The covers I ordered fit perfectly and look to be made with quality in mind. They showed up in roughly two weeks, which I thought was pretty impressive.

I'm super happy with the service and my new cover for the big sofa. It fits just right, and the piping detail really makes the couch look amazing.

From the get-go, the communication and customer service were top-notch. I had to call in to ask for a little help, and they made it seem like nothing was a hassle at all—super friendly and accommodating. Even though I was just getting a cover for a footstool, they treated me like I was spending a fortune. When the cover showed up, it was spot on, both in appearance and how it fit. A brilliant British company that I’d suggest without hesitation. Cheers!

I gotta say, I’ve never had service this efficient, topped off with a top-notch product. Quick responses, thorough answers to my questions, fast shipping of samples, and my final order was done and in my hands way quicker than expected. If other businesses, big or small, could take a page from 'Cover', we’d be setting the standard globally!

We had a fantastic experience with Cover my Furniture when we ordered some new cushion covers for our sofa. The quality is top-notch and they fit like a glove. What really stood out was how the company handled a small error with our order - they quickly made and sent out new covers in just a few days, no fuss at all. Bigger companies could really learn a thing or two from this level of customer care.

Top-notch service. The communication was outstanding. I'm really happy with the quality and finish of the covers. The only drawback was that the covers were sent out without confirming if someone was home to take them. Since I had ordered covers for a settee and two chairs, it was a pretty big order. This resulted in it sitting outside my front door for three days until I got back. Not the best situation.

I'm really happy with the cushion cover for our sofa. It's crafted well and fits perfectly. The design matches our old, faded sofa cover exactly. The service was quick and professional. They responded to my inquiries in no time. This is what customer service ought to be like, and many businesses could take notes from this one. I've got nothing but positive things to share.

A delight from beginning to end! We asked for two sets of fabric samples before picking a design - what a selection. The ordering process was super easy, and we sent everything off. We thought it would take ages, but the new covers were done in no time. And the outcome is fantastic. Even though the couches are 23 years old, they now appear and feel brand new. It’s been a really enjoyable experience all the way through. Thanks a bunch!

I gotta say, this service is just awesome. They sent us fabric swatches to pick from, and then we handled everything online. The communication was super friendly and fast through email. The couriers came to grab our old covers and dropped off the new ones. Our sofa now looks brand new with a stylish set of custom covers that, as a great perk, are washable!

Fantastic customer support, assistance and guidance over the phone, awesome sale. There’s a lovely variety of materials available. I ordered a stool cover, and it arrived in just 3 weeks. It’s beautifully crafted, using my pictures and measurements along with the old cover, and it fits like a glove—couldn’t tell it was a loose cover. The folks I dealt with were super friendly, making it feel like a really tailored experience. I’d definitely recommend them.